Privacy Policy

Overview

Fly By Clipper (“we,” “us,” or “our”) operates the website flybyclipper.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to The Dispatch newsletter, submit a Bespoke Travel inquiry, or attend one of our events.

Information We Collect

We collect information you provide directly to us, including:

Newsletter subscriptions: When you subscribe to The Dispatch, we collect your email address through our email service provider, Kit (formerly ConvertKit). Your email is used solely to deliver our weekly newsletter and occasional editorial updates.

Bespoke Travel inquiries: When you submit a travel inquiry, we collect your name, email address, destination preferences, travel dates, journey type, and any details you include in your brief. This information is processed through Formspree and delivered to our team to respond to your inquiry.

Event registrations: When you register for a Fly By Clipper event, we collect your name, email address, and payment information. Payment processing is handled by our ticketing partner and we do not store your payment details directly.

How We Use Your Information

We use the information we collect to deliver the services you've requested — sending The Dispatch newsletter, responding to Bespoke Travel inquiries, processing event registrations, and improving our editorial content and user experience. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Third-Party Services

We use the following third-party services to operate our website and deliver our services:

Kit (ConvertKit): Email newsletter management and delivery. Kit's privacy policy is available at kit.com/privacy.

Formspree: Form submission processing for Bespoke Travel inquiries. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

Vercel: Website hosting and deployment. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

Unsplash: Photography used on the website is sourced from Unsplash under their license terms.

Cookies & Analytics

Our website uses minimal cookies necessary for functionality, including session storage for the intro animation and form submission state. We do not use advertising cookies or tracking pixels. We may use privacy-respecting analytics to understand how visitors use our site, but we do not track individual users across the web.

Data Retention

Newsletter subscriber data is retained for as long as your subscription is active. Bespoke Travel inquiry data is retained for as long as necessary to fulfill your request and for our business records. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may unsubscribe from The Dispatch by clicking the unsubscribe link in any email, or by contacting us directly. If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us at info@flybyclipper.com.